First & Last Name *
Why do you want a career as a Disney Vacation Specialist? *
Why should people come to you to plan their Disney (or other) vacation? *
What type of assistance do you feel a travel agent should provide their clients? *
What do you think a day in the life of a travel agent is like? *
This job requires a lot of time and dedication to build your client list and business. You will need to devote time to training. You will need to post daily on social media (as well as other advertising), be up early to book ADRs and Fastpasses, and be willing to work some long hours on discount release day. Is that something you can commit to? *
Since you will be running your own business, there are some necessary expenses you will be responsible for such as a yearly agency affiliation fee, errors & omissions insurance, CRM, etc. Do you foresee any problems with these business expenses? *
The following are required to operate your business: Computer, internet, printer, phone (cell is fine). Do you have all of these? If not, are you willing to purchase what you don't have? *
Training is very important in this industry. When scheduling trainings, I always ask suppliers to offer a time during the workday and a time in the evening to accommodate everyone. Do you foresee a problem attending trainings? *
You will need to have a working knowledge of email, Google Drive, Microsoft Office products, internet search engines, and social media sites such as Facebook, Twitter, Instagram, Pinterest. Are you familiar with all of these? *
You will also need to learn new products, such as our CRM, email marketing system, etc. Is that going to be a problem? *
Besides social media, how will you market your business? *
Take me through the steps of planning a Walt Disney World vacation. Be very specific. *
What are the benefits of staying at an onsite Walt Disney World Resort hotel? *
How many days would you recommend for visiting all 4 Walt Disney World theme parks? Why? *
Using only free Disney transportation, tell me how to get from and to each of the following: FROM Animal Kingdom TO Hollywood Studios; FROM Magic Kingdom TO Epcot; FROM Beach Club TO Hollywood Studios; FROM Wilderness Lodge TO Magic Kingdom; FROM Port Orleans Riverside TO Disney Springs *
What is the cancellation policy for Walt Disney World? *
What is the cancellation policy for Disney Cruise Line? *
What is the cancellation policy for Disneyland? *
Is a passport needed for a cruise? Why or why not? *
Is a passport needed to visit Disney's Aulani Resort in Hawaii? Why or why not? *
How many hours before and after a cruise should flights be booked? *
When can dining reservations be booked for a Disneyland vacation? *
How many days would you recommend for vising Disneyland and California Adventure parks? Why? *
What do you feel is a reasonable amount of time to return a client's call/email? *
How would you handle a client wanting you to give onboard credit for a cruise or a gift card for a Disneyworld/Disneyland vacation to match another travel agent's offer? *
What would you do to add some extra magic to your client's Disney vacation? *
